- 200+
- Personnel directed
- 50+
- Client sites
- 10+
- States of operation
- $5M+
- Contract book
- $15M
- Program launched
Operations executive who runs national programs and keeps them running under
pressure. Directs 200+ security personnel across 50+ client sites in
ten states, owns a $5M+ contract book, and holds
sole security agency manager licensing authority in North and South
Carolina — the credential those markets legally depend on. Promoted
four times in under four years, from a Florida state seat to Chief Operating
Officer, after four years leading Marines. Has personally held every job in
the operation, from the post to the C-suite.
Selected achievements
- Launched a $15M-per-year national ATM technician security program — and every other major internally staffed national contract — while formally holding only the Florida State Manager title, in the absence of any national leadership structure at the time.
- Cut overtime expense 15% year over year by deploying geofencing and workforce scheduling technology and restructuring how coverage was assigned.
- Raised client satisfaction 18% across 20+ regional contracts and cut incident response times 12% through procedural and technology change.
- Sole NC and SC agency licensing authority — personally preserving the company's legal eligibility to operate in both markets.
- Sustained uninterrupted service and national compliance across ten states through prolonged organizational strain, while mentoring six State Operations Managers and recruiting a 50+ officer team.
Core competencies
- National & regional operations
- P&L and budget ownership
- Multi-state regulatory compliance
- Contract negotiation & MSAs
- Risk mitigation & recovery
- Multi-site security management
- Leadership development
- Workforce technology rollout
- Recruiting, training & retention
Professional experience
Xpress GuardsFour titles · 2021 — present
Chief Operating Officer
2024 — Present
Xpress Guards · National
- Directs national security operations across multiple states, overseeing 200+ personnel and 50+ client sites.
- Owns P&L, contract negotiation and risk mitigation across a $5M+ contract book; manages vendor and subcontractor compliance nationally.
- Holds sole state agency licensing authority for North Carolina and South Carolina.
- Carries the majority of COO, HR, compliance and staffing functions directly while sustaining national compliance and client service delivery.
- Leads every technology upgrade driving workforce management and real-time operational oversight.
National Director of Operations
2023 — 2024
Xpress Guards · National
- Expanded operational oversight from the East Coast to full national responsibility, running Michigan and California while still holding the Florida State Operations Manager seat.
- Led recruitment, training and deployment across FL, NC, SC, GA, TX, MI, MS and CA under severe staffing and budget constraints.
- Directed licensing audits, compliance programs and site security assessments for high-risk commercial clients.
East Coast Director of Operations
2022 — 2023
Xpress Guards · FL / GA / NC / SC
- Oversaw day-to-day operational management for 20+ regional contracts, improving client satisfaction metrics by 18%.
- Spearheaded procedural and technology improvements that reduced incident response times by 12%.
State Operations Manager — Florida
2021 — 2022
Xpress Guards · West Park, FL
- Stood up and launched every major internally staffed national contract — including a $15M annual on-call ATM technician security program — while formally holding only the Florida State Manager title.
- Recruited and built an officer team of 50+, maintaining service continuity through critical cash-flow periods.
- Managed field operations, staff scheduling and compliance for multiple Florida commercial security contracts.
Earlier security operations2019 — 2021
Supervisor, Deputy Chief of Security
2019 — 2021
The Shul of Bal Harbour · Surfside, FL
- Supervised eight security personnel; wrote the department schedule, protocols and procedures, and ran weapons handling and close-quarters battle training.
- Ran quarterly performance evaluations and board meetings; worked the department's annual budget and reviewed all incident reports.
- Started on post as a security guard and was promoted to supervisor within two months.
Range Safety Officer
2019
Shoot Straight · Hollywood, FL
- Directed safety protocols and daily range operations; enforced range rules and removed users for repeat or critical violations.
- Prepared comparative analysis documents covering pricing, payment terms and product specifications.
Military leadership
0331 Squad Leader / Acting Platoon Sergeant
2014 — 2018
United States Marine Corps · Camp Lejeune, NC and overseas
- Led and mentored teams of 40 Marines in combat and training environments.
- Planned and executed tactical operations, risk assessments and unit readiness initiatives.
- Stepped up as Acting Platoon Sergeant after a superior became a casualty, holding command effectiveness and operational discipline.
- Awarded a Letter of Appreciation for coordination of the Wounded Warrior Trials.
Licenses, certifications & training
- ActiveSecurity Agency Manager — North Carolina
- ActiveSecurity Agency Manager — South Carolina
- FLClass D Security License
- FLClass G Statewide Firearm License
- FLConcealed Weapons Permit
- USMCFront Line Leadership & Ethics Seminar
- USMCOperational Risk Management
- USMCHelicopter Rope Suspension Techniques
- CertAdvanced First Aid / CPR · Non-Lethal Weapons / OC
- CertBodyguard Training · Information Security